Wordpress Update Plugin Problem !!!! :( Plz Suggest

[Meenakshi Sandle]

Hello Everyone,

My Client website was working fine... I updated the wordpress along with the plugins.. But some of the content is also removed !!!!
Plzzzz check this why this happened. (Pl see Attachment )

I activated all the plugins back as it was. then why such thing....



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Meenakshi Sandle

 

[darkmesaia]

What is the name of plugin?

 

[Meenakshi Sandle]

What is the name of plugin?

Happy Elementor Addons ...

I faced this kind of problem with other plugins also... but thins time i m really mad abt this,,, now i m really looking for a permanent solution. Pl suggest me something if you have any,...

Thank you,

 

[darkmesaia]

check please if you can export the settings/data before the updated Plugin or whatever or if there is the possibility. If and so, export and after update import. It seems to me like a reset data, which is not logical and should not happen

 

[Meenakshi Sandle]

check please if you can export the settings/data before the updated Plugin or whatever or if there is the possibility. If and so, export and after update import. It seems to me like a reset data, which is not logical and should not happen

Sorry I didnt get it... Whats the solution for this ?? not to update the plugin or else ?? Pl suggest.

 

[nhokaz]

You delete the current plugin and reinstall the lower version plugin

 

[darkmesaia]

1) I never said you shouldn't update the plugin

2) Before update

- > check please if you can export the settings/data

3) If and so, first export, second update, third import data from previously export

I can't know exactly what can happen. I'm just trying to help you with very general suggestions without knowing the possibilities there

 

[Meenakshi Sandle]

You delete the current plugin and reinstall the lower version plugin

My security plugin asking me to update the plugins, thats why i update it all. First I install the plugin (Easy Theme & Plugin Update) then i just install the new versions, its automatically install the new versions,,,

Is this the okay way??

 

[Meenakshi Sandle]

1) I never said you shouldn't update the plugin

2) Before update

- > check please if you can export the settings/data

3) If and so, first export, second update, third import data from previously export

I can't know exactly what can happen. I'm just trying to help you with very general suggestions without knowing the possibilities there

Its the change in design.. so how can I export it ? or just store anything ??

What the process you update the plugin or theme ??

 

[darkmesaia]

Please, send me in pm, admin & ftp login details. Also take a backup d(b & files)

 

[Naivo]

Hello!

If you don't have a backup I'm afraid you'll have to redo the part that were erased.

Before updating anything (be it WordPress, plugin, theme or anything else) always do a backup! And if you're working with Elementor pro, save your templates so you can just re-insert them if something like this happens.

 

[india220]

First restore all the plugins and then disabled them and reactivate them 1 by 1 and check everything fine. You'll find the culprit plugin.

 

[Niko Nemo]

Download those plugins from their websites or from wordpress.org and update them in your cPanel